Information We Collect
When you contact Zora Jewellers, we may collect your name, email address, phone number, WhatsApp details, enquiry message, jewellery preferences, gemstone interests, and any information you choose to share with us.
Privacy
Privacy Policy
This policy explains how Zora Jewellers handles information shared through our website, WhatsApp, Etsy, and customer enquiries.
How We Use Information
We use your information to respond to enquiries, discuss gemstones and custom jewellery orders, arrange one-on-one consultations, provide quotes, prepare orders, and improve our customer experience.
WhatsApp and External Platforms
Our website may link to WhatsApp, Etsy, Instagram, and other external platforms. When you use those services, their own privacy policies and terms apply. Zora Jewellers is not responsible for how third-party platforms process your data.
Etsy Purchases
If you purchase through our Etsy shop, checkout, payment, shipping details, and order records are handled through Etsy according to Etsy's own policies. We may use order information shared through Etsy to prepare and fulfil your purchase.
Cookies and Analytics
We may use basic cookies or analytics tools in the future to understand website performance and improve the site. If analytics or marketing cookies are added, this policy should be updated with the relevant details.
Data Sharing
We do not sell your personal information. We may share limited information only when necessary to fulfil an order, respond to a request, comply with law, process a transaction, or operate trusted business services.
Contact
To ask about your information, request an update, or contact us about privacy, please reach us through the contact options provided on the Zora Jewellers website.