Welcome to Zora Jewellers. By accessing or purchasing from our website (https://zorajewellers. com), you agree to the following terms. Please read them carefully before proceeding.
1. Website Use
You must be 18 years or older to use this site or make purchases.
You are responsible for maintaining the confidentiality and accuracy of your account information.
You agree not to use this website for any illegal or unauthorized purpose.
2. Product Information & Pricing
We aim to provide accurate descriptions and images of all jewellery items.
Prices, product availability, and specifications may change without prior notice.
Promotional offers may be subject to specific terms and conditions.
Typographical or pricing errors may be corrected, and we reserve the right to cancel affected orders.
3. Orders & Payments
Placing an order constitutes an offer to purchase a product.
We may refuse or cancel orders due to stock availability, payment issues, or suspected fraud.
All payments must be valid, complete, and authorized.
Payment details are handled securely through third-party payment gateways—we do not store card information.
4. Shipping & Delivery
Estimated delivery times vary by location and availability.
We will make every effort to dispatch your jewellery order promptly.
Shipping charges and delivery timelines will be displayed at checkout.
5. Returns & Refunds
Please refer to our full Refund Policy for details on eligible returns, refund timelines, and non-returnable items.
6. Intellectual Property
All content on this website—including product images, brand logos, descriptions, and website design—is the intellectual property of Zora Jewellers. You may not reproduce, distribute, or use this content without prior written consent.
7. Limitation of Liability
Zora Jewellers is not liable for:
Indirect, incidental, or consequential damages from website usage
Product misuse or customer negligence
Delays or disruptions beyond our control (e.g., courier delays, technical failures)
All purchases are made at the customer’s own discretion.
8. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our website implies acceptance of any updated terms.
9. Contact Us
Have questions or need help? Email us at: [email protected] We’re here to assist you with anything related to your jewellery shopping experience.
